HealthTech of the Week: A digital patient assistant that eases the workload of medical staff and streamlines treatment. We talk to Exura

Today marks the first entry in our Healthtech of the Week series, created during the winter scenery outside our windows. It inspired our team to reflect on transformation—especially digital transformation. In healthcare, this shift increasingly leans toward solutions that not only relieve medical staff but, above all, significantly improve the patient experience. This is where one of the projects distinguished during the 4th edition of MCSC comes in: Exura, a digital patient assistant designed to organize communication, strengthen coordinated care, and bring something that healthcare often lacks—predictability.

The beginnings of the project were rooted in very personal experiences within the healthcare system. Each founder had faced unclear medical recommendations, disrupted communication or difficulty navigating the next step in the care pathway. Exura grew directly out of these observations—becoming a tool that automates communication between clinics and patients and acts as a precise, structured guide throughout treatment.

– We realized this isn’t an isolated issue—it’s the daily reality of thousands of patients. The system communicates too little, too late, and in a fragmented way. That’s why we decided to build a solution that, on one hand, improves the work of medical staff, and on the other, cares for the patient at every stage of therapy – explains Hubert Kacprowicz, co-founder and co-CEO of Exura.app.

Dual benefits for both patients and clinicians quickly proved to be one of the project’s biggest strengths—though a deeper look reveals many more.

Less routine, more time for the patient

In many healthcare facilities, care coordinators and reception staff spend a large portion of their day answering the same recurring questions: what happens next, how to prepare, where to go for a test, or when to take a medication. Exura takes over these repetitive tasks by sending patients precise, timely information. As a result, the number of phone calls decreases, treatment becomes more organized, and clinicians gain more time for conversation, diagnosis and care.

A key advantage is the fact that Exura does not process sensitive data. This eliminates operational risk for clinics and allows fast, hassle-free implementation.

One of the system’s core strengths is how it guides patients through the treatment process. Instead of scattered information—SMS reminders, printed notes, email attachments or phone instructions—everything is consolidated within a single application. Patients receive reminders about medication doses, detailed preparation guidelines for visits or procedures, and information about upcoming check-ups and consultations. Each part of the therapy is presented clearly and sequentially, which significantly simplifies adherence and reduces the risk of errors.

A major advantage is also the ability to mark tasks as completed. This allows patients to track their progress and see what still lies ahead, bringing rhythm and transparency to the treatment process.

Long-term patient engagement

Modern medicine makes it clear: without active patient engagement, achieving full therapeutic effectiveness is difficult. Exura strengthens this engagement by turning sometimes complex treatment plans into simple, easy-to-follow timelines. The patient can see what has already been completed and what awaits in the coming days or weeks, which increases their sense of control and order.

– With the timeline and push notifications, patients always know what they’ve done and what still lies ahead. This boosts their activity, sense of control and adherence. In the first quarter of 2026, we plan to introduce a new feature for medical facilities that will allow physicians and coordinators to monitor, directly in the system, how well patients follow their recommendations – notes Hubert Kacprowicz.

Although Exura was created as a universal tool, its scalability quickly became one of its greatest advantages. It works equally well in small medical practices and primary care centers, in aesthetic medicine clinics, large healthcare networks and even hospitals. It is flexible, easy to use and secure, making it adaptable to various organizational structures and therapeutic models.

The Exura team also supports clinics in designing patient pathways and digital strategies, ensuring that implementation is comprehensive and delivers measurable organizational benefits.

A step toward wider adoption

Participation in the MCSC competition organized by the Institute of Mother and Child opened the door to an environment where public administration, the medical sector and technology innovators come together. Being selected among the top ten best solutions proves that Exura has the potential to significantly improve the functioning of healthcare facilities across the country.

The founders emphasize that the competition not only boosted the solution’s visibility but also facilitated cooperation with clinics and foundations, accelerating the collection of valuable clinical feedback and strengthening investor trust. Their current goal is for Exura to become a natural part of every healthcare provider’s infrastructure—an intuitive, safe and supportive tool for both treatment and prevention.

If this vision becomes reality, the healthcare system will gain a solution that brings calm, clarity and predictability to therapy—values that today form the foundation of modern, effective and patient-centered care. Fingers crossed!

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Stay tuned for more in the “HealthTech of the Week” series, where we’ll continue to uncover fascinating stories from the world of medical technologies that are changing the face of healthcare. If you’re working on an innovative project in the field of new technologies and medicine or want to recommend an interesting solution, contact us at: [email protected].